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Eric Eisenberg
Professor and Dean of the College of Arts and Sciences

Eric  Eisenberg

organizational communication, health communication

Office: CPR 107
Phone: 813/974-0853

Dr. Eisenberg joined the Communication faculty in 1994. His primary areas of expertise are organizational and health communication, with a focus on the strategic uses of communication to promote positive organizational change. His current research investigates the role of communication in preventing medical error in in hospital emergency departments. Since 2007, he has served as Dean of The College of Arts and Sciences.

Curriculum Vitae
(May 2010)

Undergraduate Course Offerings

  • Introduction to Communication Theory in Organizations
  • Communicating Leadership

Graduate Course Offerings

  • Communicating Leadership
  • Constructions of Identity
  • Health Communication
  • Organizational Communication

Representative Publications

  • Strategic ambiguities: Essays on communication, organization, and identity. Thousand Oaks, CA: Sage Publications, 2007.
  • Organizational Communication: Balancing Creativity and Constraint (7th edition) with H.L. Goodall and Angela Tretheway. New York: St. Martin's Press, 2013.
  • Murphy, A., & Eisenberg, E. (2010). Coaching to the craft: Understanding knowledge in health care organizations. In H. Canary & R. McPhee, (Eds.), Communication and Organizational Knowledge: Contemporary Issues for Theory and Practice. London: Routledge.
  • Eisenberg, E. (2009). Organizational communication theories, 2: 700-705. In S. Littlejohn and K. Foss (Eds.), Encyclopedia of communication theories. Thousand Oaks, CA: Sage.
  • Eisenberg, E., & Eschenfelder, B. (2009). Applied communication in non-profit organizations. in L. Frey & K. Cissna (Eds.), Handbook of Applied Communication. Thousand Oaks, CA: Sage. Winner of the 2010 Distinguished Award for an Edited Scholarly Book from the Applied Communication Division of the National Communication Association.
  • Eisenberg, E. (2008). The social construction of healthcare teams. In C. Nemeth (Ed.), Improving healthcare team communication: Building on lessons from aviation and aerospace (9-22). Hampshire, UK: Ashgate Publishing Ltd.
  • Murphy, A., Eisenberg, E., Wears, R., & Perry, S. (2008). Contested streams of action: Power and deference in emergency medicine. In H. Zoller & M. Dutta (Eds.), Emerging perspectives in health communication: Meaning, culture and power (pp. 275-292). Ny: Routledge.
  • Eisenberg, E. (2006). "Karl Weick and the aesthetics of contingency." Organization Studies, 27, 1-15.
  • Eisenberg, E., Baglia, J., & Pynes, J. (2006). "Transforming emergency medicine through narrative: Qualitative action research at a community hospital." Health Communication, 19, 3, 197-208.
  • Bean, C. J., & Eisenberg, E. (2006). "Employee sensemaking in the transition to nomadic work." Journal of Organizational Change Management, 19 (2), 210-222.
  • Eisenberg, E., Murphy, A., Sutcliffe, K., Wears, R., Schenkel, S., Perry, S., & Vanderhoef, M.(2005). "Communication in emergency medicine: Implications for patient safety." Communication Monographs, 72 (4), 390-413.
  • "Building a Mystery: Communication and the Development of Identity." Journal of Communication 51(3), 2001, pp. 534-552.
  • Eisenberg, E.M. (1990). "Jamming: Transcendence through organizing." Communication Research, 17, 139 164.
  • Eisenberg, E.M. (1984). "Ambiguity as strategy in organizational communication." Communication Monographs, 51, 227 242.


Honors and Awards

  • Phi Beta Kappa, New Jersey Chapter, Inducted 1977.
  • USF Presidential Faculty Excellence Award, January 2003.
  • Ohio University Elizabeth Andersch Award for Career Excellence in Communication Scholarship, 2000-2001.
  • Burlington Resources Foundation Faculty Achievement Teaching Award, University of Southern California, 1993
  • Speech Communication Association Award, Outstanding Publication in Organizational Communication, 1984-1985, 1989-1990


Ph.D., Speech Communication, Michigan State University, 1982.

M. A., Educational Measurement and Psychometrics, Michigan State University, 1981.

M. A., Speech Communication, Michigan State University, 1980.

B. A., Communication, Rutgers University, 1977.